Staff and Counselors

Agency Leadership

Robert Kalnicky

Robert Kalnicky

Executive Director – Community Service Council
Bob started his career at CSC as the part-time Executive Director in 2007 and by 2008, the position became full-time. Since joining CSC, the agency has expanded the range of programs and services its able to offer and has expanded their office space in order to better serve clients.

Bob also serves the community by being active on several Board of Directors, serving as the President of the Fountaindale Library District, Founding Board member of the Bolingbrook STEM Association, Past Chairman of the United Way Agencies Division, and as a Past Board Member with the Will/Grundy Medical Clinic. Bob has two degrees from Lewis University, a B.A. in Business Administration and an MBA. Bob is a resident of Bolingbrook with three daughters and one grandson and one granddaughter.

Christina Sanchez

Christina Sanchez

Director of Housing & Financial Counseling
Bi-lingual English/Spanish
Christina studied at University of Illinois Extension. She continued her education with NeighborWorks America, National Council of La Raza, Housing Action Illinois, UNIDOS US, NHNLA and NCRC.

Her certifications include the following: Housing Counseling, Financial Literacy, Foreclosure Prevention, Rental Counseling, Pre-purchase Counseling, Post-Purchase Counseling and Fair Housing Laws in accordance with HUD. Adopted the National Industry Standards for Homeownership Education & Counseling.

Formally in the banking industry, Christina comes to us with over 10 years of experience in the nonprofit sector focused on Housing Counseling. Her role includes implementing all housing programs and services available for our clients, negotiating workout options for homeowners, Counseling clients for successful homeownership, working directly with the Will County Court Mediation program, overseeing all housing programs and making sure we are in compliance with all HUD guidelines and funder requirements.

Rosalyn Romero

Rosalyn Romero

Receptionist
Rosalyn enjoys working at CSC as their receptionist, while also working in the hospitality industry for another company as well. She enjoys helping others and is currently attending Joliet Junior College where she’s working on obtaining a degree in Social Work.

Rosalyn always strives to do her best and provides clients with excellent customer service. Her specific roles include: answering phones, setting up new client files, and scheduling appointments.

Housing Counselors

Christina Sanchez

Christina Sanchez

Director of Housing & Financial Counseling
Bi-lingual English/Spanish
Christina studied at University of Illinois Extension. She continued her education with NeighborWorks America, National Council of La Raza, Housing Action Illinois, UNIDOS US, NHNLA and NCRC.

Her certifications include the following: Housing Counseling, Financial Literacy, Foreclosure Prevention, Rental Counseling, Pre-purchase Counseling, Post-Purchase Counseling and Fair Housing Laws in accordance with HUD. Adopted the National Industry Standards for Homeownership Education & Counseling.

Formally in the banking industry, Christina comes to us with over 10 years of experience in the nonprofit sector focused on Housing Counseling. Her role includes implementing all housing programs and services available for our clients, negotiating workout options for homeowners, counseling clients for successful homeownership, Working directly with the Will County Court Mediation program, overseeing all housing programs and making sure we are in compliance with all HUD guidelines and funder requirements.

Guadalupe Castellanos

Guadalupe Castellanos

Housing Counselor
Bi-lingual English/Spanish
Guadalupe assesses client circumstances and helps them identify all their options related to housing. She assists and advises clients in a number of ways - from preventing foreclosure to buying a home - always working to protect her clients’ best interests.

As a bilingual counselor, she’s able to assist both English and Spanish-speaking individuals. Guadalupe educates her clients about the types of documentation that mortgage companies need and is often able to contact a client’s mortgage company on their behalf. By taking each client’s personal situation into account, she’s able to formulate the best plan for each individual case and is able to prepare them for communicating with their lender.

She also assists clients with preparing a spending plan so that they can afford both their monthly housing payment as well as their living expenses. Often, Guadalupe also provides clients with additional information about other local resources that may be helpful to them.

Guadalupe’s educational background includes a Bachelor’s Degree in Business Administration from the University of Guadalajara and an Associate’s Degree from the College of DuPage in Human Resources. She is also certified by the State of Illinois and NeighborWorks for: Homeownership Counseling, Pre-Purchase and Post-Purchase, Fair Housing, Financial Literacy, Health Insurance, Rental and HECM. Adopted the National Industry Standards for Homeownership Education & Counseling.

She’s also a parishioner at St. Francis of Assisi in Joliet, volunteering as part of their domestic violence ministry as well as being involved in a CRHP group and several non-profit organizations in the Will County area.

Marleny Guzman

Marleny Guzman

Housing Counselor
Bi-lingual English/Spanish
Marleny is a HUD Certified Bilingual Housing Counselor (Spanish and English).  She graduated  with a Bachelor of Science in Business Administration with a minor is social media marketing from Lewis University. Marleny  started my career with CSC, as a housing Intake Specialist in May 2021. Prior to joining the team, she worked in the financial industry as a personal banker for BMO Harris. Her specialize include rental counseling, foreclosure prevention, and  loan application packager for USDA. Marleny enjoys taking care of plants and traveling during her free time. She hopes to user her previous experience and passion for helping families in her new role.

Clinical Counselors

Kathie Burgess

Kathie Burgess

MSW, LCSW, CADC, Clinical Counseling Director
Kathie obtained her Bachelor’s and Master’s Degrees in Social Work from Aurora University and obtained a certification in Addictions and certification in Eating Disorders from College of DuPage.

She has over 20 years experience working for CSC in clinical counseling in the areas of: anger management, domestic violence, self-esteem, addiction, depression, life coaching and mediation. Kathie is a certified Divorce Mediator and First Responder trauma debriefer.

Wayne F. Price

Wayne F. Price

MSW, LCSW, CSADC, Clinical Counselor
Wayne is a Licensed Clinical Social Worker and Certified Supervisory Alcohol and Drugs Counselor serving clients for the past 25 years. He has specific expertise in treating individuals who've experienced trauma, including sexual trauma and Post-Traumatic Stress Disorder (PSTD).

Wayne also has 15 years of Domestic Violence and Anger Management experience, providing individual and group therapy for this population. He is a graduate of the University of Illinois at Chicago's Jane Addams College of Social Work and holds a Master's Degree in Clinical Social Work and a B.A. in Psychology from Northern Illinois University.