Housing Counselor

Community Service Council of Northern Will County (CSC) is a non-profit counseling agency with a 42 year history of serving the community. CSC provides clinical counseling services as well as housing and financial counseling services. We are looking to fill a Housing Counselor position with an individual who is looking to be part of a growing organization and ready to accept the challenges that come along with that growth.

The Housing Counselor is responsible for all areas relating to housing & financial counseling. This individual will be responsible for all aspects of the client relationship. As a HUD certified housing counseling agency, CSC expects and encourages ongoing professional development of its counselors. Applicants should at least be certified in foreclosure basics or pre-purchase counseling. Additionally, the applicant should have experience using mPact Pro for client management and be proficient in the use of Microsoft Office products. The Housing Counselor will report directly to the Director of Housing & Financial Counseling.


  • Direct client management through resolution of the case.
  • Documentation of all client interactions meeting various reporting requirements.
  • Prepare client specific plans of action to resolve the issue at hand and meet the client’s goals.
  • Ability to provide classroom type presentations.
  • Flexibility to work some evening hours and some Saturdays.


  • High School diploma, Bachelors degree is a plus.
  • Must have HUD certification or achieve certification within 90 days of hire.
  • Must be PC proficient and able to thrive in a fast -pace setting.
  • Experience with mPact Pro preferred.
  • Proficient with Microsoft Excel and Word.
  • Strong verbal and written communication skills.
  • Strong interpersonal skills, ability to self-motivate and experience working independently.
  • Ability to multi-task, work under pressure and meet required deadlines.
  • Bi-lingual a plus.
  • Other duties as assigned.

Please send resume, cover letter, and salary history/requirements via email to . No phone calls please.